To achieve our goal of providing you with excellent services, we may need to collect information about you when you visit our website or use our applications or other online services. When you visit our site or use our applications or other online services, you may be providing RacerX with information about your visit or use on two levels:
Aggregated statistics collected as you browse our web site and/or use our applications or other online services. Organizational and personal information you knowingly give us.
RacerX is committed to protecting the privacy needs of children, and we encourage parents and guardians to take an active role in their children’s online activities and interests. RacerX does not intentionally collect personal information from children under the age of 13, and RacerX does not target its services to children. Only persons who are more than 18 years old or who are emancipated minors may use our Services. By accessing our Services, you are legally acknowledging that you are over the age of 18 or an emancipated minor. Otherwise, you have no legal right to access or use our Services.
California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information from us, please send us an email with “Request for California Privacy Information” as the subject of your message, and we will send to you a reply e-mail containing the requested information. Not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response.
Please note that RacerX does not respond to “do not track” signals or other similar mechanisms intended to allow California residents to opt-out of Internet tracking.
We have implemented industry-standard security safeguards designed to protect the personal information that you may provide. Access to your personal data on RacerX’s Services may be protected by user token authentication and other identity and access management tools, and sensitive data protected by SSL encryption when it is exchanged between your web browser and our Services. We also periodically monitor our system for possible vulnerabilities and attacks, consistent with industry standards. You should be aware, however, that since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you submit to our Services. There’s also no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It’s your responsibility to protect the security and integrity of your account details. Please note that emails, instant messaging, and similar means of communication with other users of RacerX, if any, may not be encrypted, so you should not communicate any confidential information through these means.
We may receive information when you use your account to log into a third-party site, application or other online service in order to recommend tailored content or advertising to you and to improve your user experience with our Services. We may provide reports containing aggregated impression information to third parties to measure Internet traffic and usage patterns.
RacerX may gather aggregate information, which refers to information your computer automatically provides to us and that cannot be tied back to you as a specific individual. Examples include referral data (i.e., the websites you visited just before and just after our site), the pages viewed, time spent at our website or using our applications or other online services, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from one of our sites, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration. RacerX may share non-personally identifying information in the aggregate, and RacerX’s analysis thereof, with third parties, such as the media, industry observers, customers, potential customers or partners.
Every time you access our Services, such as by requesting or downloading a file from the website or by using our application to register a product you acquired, RacerX may store data about these events and your user token, IP address and host name in a log file. We may use this information to analyze trends, administer the Services, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes. When you access or leave our site by clicking on a hyperlink, we receive the URL from the site from which you last visited or the one to which you’re directed. We may receive the IP address of your computer or proxy server used to access the applicable Service, your operating system, the type of browser you used, and the type of device and/or operating system you use, mobile device identifiers (such as user tokens), your mobile device carrier or your ISP. We also may receive location data passed to us from third-party services or GPS-enabled devices that you have set up in order to customize your experience based on location information.
The Services also may use web beacons and other technologies, such as pixels and ad tags, to collect non-personal information about your use of our Services and the sites, applications and other online services of selected partners, affiliates, sponsors or resellers, your use of special promotions or newsletters, and other activities. The information collected by web beacons allows us to statistically monitor how many people are using our Services and the sites, applications and other online services of selected partners, affiliates, sponsors or resellers; how many people open our emails; and for what purposes these actions are being taken. We do not share personally identifiable information obtained from web beacons with any third-party advertisers, but we may show you sponsored content from our partners and affiliates. Our web beacons are not used to track your activity outside of our Services or those of our partners, affiliates, sponsors or resellers.
The Services may allow for the use of clickstream data collection. Clickstream analysis is the process of collecting, analyzing, and reporting aggregate data about which pages visitors visit in what order based on mouse clicks each user makes. Clickstream analysis is useful for web activity analysis and other functions that help us to understand how you use our Services. We may provide our users’ aggregated, non-personal clickstream data to third parties for marketing and other business purposes.
As new technologies emerge, RacerX may be able to improve our Services or provide you with new ones, which means that RacerX may create new ways to collect information on the site and our other Services. If we offer a new Service or new features to our existing Services, for example, these changes may result in our collecting new information in order to improve your user experience.
When you use a location-enabled device, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We also may use various locations to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Personal information is information that is associated with your name or personal identity. RacerX uses personal information to better understand your needs and interests and to provide you with better service. On some of our Services, you may be able to request information, subscribe to mailing lists, participate in online discussions, collaborate on documents, provide feedback, submit information into registries, or register products, or apply for membership. The types of personal information you provide to us via the Services may include name, address, phone number(s), e-mail address, product information on products you have purchased (including, without limitation, brand, model number, and product serial numbers and control codes). RacerX may use personal information to provide services that support the product registration activities and other activities of our members.
If you register with and use our Services, we will securely collect your contact information and product registration information. The contact information that you provide to us will be used for product registration and may be shared with our partners if that is necessary to fulfill your request. During the registration process, you may be given the opportunity to sign up for future e-mailings regarding our products, services, and promotions.
RacerX may use personal information to provide services that support the activities of our organization. When accessing the site or using the other Services, we may track your personal user information in order to support your product registration activities, ensure authorized access, and enable communication between users and us and between users and our partners and affiliates.
We use the information you provide to customize your experience on our site and your experience using our other Services. We may communicate with you via the Services or using email or other means available to us regarding the availability of our Services, service-related issues, or promotional messages that we believe may be of interest to you. We may, for example, send you welcome messages, emails regarding new features or services, and other promotional information from RacerX, or our partners and affiliates. You may opt out of receiving promotional messages from RacerX by following the instructions contained in the email. As long as you're a registered user, however, you can’t opt out of receiving service messages from us. RacerX may also use personal information in order to customize content on the site or on the other Services for you, such as products, services and news relevant to you or to your industry or to RacerX. Sharing Information with Partners and Affiliates
We may monitor or record any of your telephone conversations, emails, or chats with us for quality control purposes, for purposes of training our employees, and for our own protection.
You may access, modify, correct, or delete your personal information contained in your RacerX account, or you may close your account. You can also contact us for any account information which is not readily accessible to you. If you close your account, your personal information may remain in our archives.
You should be aware that information that you’ve shared with others on our site or via our other Services, or that others have copied from our site or other Services may also remain visible after you have closed your account or deleted the information from your own account. In addition, you may not be able to access, correct, or eliminate any information about you that other users have copied or exported out of the site or other Services, because this information may not be in our organization’s control.
You must not upload or otherwise disseminate any information that may infringe on the rights of others or that may be deemed to be defamatory, injurious, violent, offensive, racist or xenophobic, or that may otherwise violate the purpose and community spirit of RacerX or its users.
From time to time RacerX (and our partners and affiliates) may email you electronic newsletters, announcements, surveys or other information. If you prefer not to receive any or all of these communications, you may opt out by following the directions provided within the electronic newsletters and announcements. While you may opt-out of receiving promotional emails from RacerX, you may not opt out of receiving transactional emails from us relating to your account.